Job Description
POSITION: Business Applications Support Analyst
LOCATION: Jupiter, FL
STATUS: Salary-Exempt
JOB SUMMARY
The Business Applications Support Analyst position provides support for PSM’s business applications including, but not limited to: Salesforce, SAP, SAP Concur, Microsoft O365 (Teams, SharePoint) and other enterprise applications. In this role you will resolve technical issues related to business systems or software for your customers. Responsibilities in this role include talking to customers about application problems, resolving the issues and providing a response to affected customers, creating, and analyzing reports based on current and previous errors, and writing procedures for the use of company systems. Additional responsibilities include analyzing business processes and then formally documenting those processes, identifying problems and opportunities for improvement, working with appropriate team members to develop solutions, then testing, and implementing them.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions of the job include, but are not limited to the following:
MINIMUM REQUIREMENTS
Education & Training
Skills/Experience
Equal Opportunity Employer Veterans/Disabled
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