Job Description

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BXT Delivery Senior Associate

A career in our The Difference practice, within Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design, and eventually implementation. Youll focus on bringing interactive tools in the form of mobile apps, websites, or other digital platforms to ensure our clients fully integrate customer and user experiences into their organisation.

We help our clients manage collaboration with the various teams that work towards bringing a product to market. Youll help our team with organising work activities to foster concept buy in and managing timeframes and expectations of the product launch.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

* Use feedback and reflection to develop self awareness, personal strengths and address development areas.

* Delegate to others to provide stretch opportunities, coaching them to deliver results.

* Demonstrate critical thinking and the ability to bring order to unstructured problems.

* Use a broad range of tools and techniques to extract insights from current industry or sector trends.

* Review your work and that of others for quality, accuracy and relevance.

* Know how and when to use tools available for a given situation and can explain the reasons for this choice.

* Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

* Use straightforward communication, in a structured way, when influencing and connecting with others.

* Able to read situations and modify behavior to build quality relationships.

* Uphold the firm's code of ethics and business conduct.

A career in our BXT Team will provide you with a unique opportunity to help our clients solve their most complex problems by combining a human-centered approach, business acumen and technological know-how. BXT is our approach to how people work, think, and engage. Being curious, agile, communicating with impact, collaborating, co-creating, and building toward a bold solution. Designing, delivering, and leading programs of various sizes to change the way work gets done through BXT.

**Job Requirements and Preferences**:

**Basic Qualifications**:

**Minimum Degree Required**:

Bachelor Degree

**Minimum Years of Experience**:

3 year(s)

**Preferred Qualifications**:

**Certification(s) Preferred**:

Agile/Scrum master certification

**Preferred Knowledge/Skills**:

Demonstrates thorough knowledge and/or a proven record of success in roles with the following skills:

* Understanding and applying human centered design, design thinking, and technology trends in the market;

* Having effective verbal and written communication skills for a variety of audiences;

* Designing and facilitating conversations with clients to understand client context, areas of misalignment, needs, and preferences;

* Synthesizing insights and observations to create clear and concise documentation and deliverables (e.g. discovery documents, personas, journey maps, etc.);

* Supporting the work of a team to achieve goals specified in a timely manner, understanding and helping manage financials and logistics to meet identified requirements;

* Fostering community, trust, and innovation, as well as finding opportunities to coach and mentor members of the team and clients, proactively seeking guidance, clarification and feedback;

* Championing ideas, identifying and addressing client needs, asking probing questions, communicating with empathy, requesting feedback and responding with improvements, while working collaboratively in a fast paced environment, and demonstrating flexibility in prioritizing and completing tasks;

* Owning deliverables from start to finish, while coordinating a broad team of stakeholders across various industries and sectors, and managing project work with third party creative and production partners, vendors, and resources;

* Leveraging virtual collaboration tools such as video conferencing and virtual whiteboards, including the ability to troubleshoot virtual technologies, scan the market for new technologies, and test and share findings with members of the team;

* Understanding and applying Agile principles and mindsets (scrum master certification a plus); and,

* Supporting the development of proposals and other business development efforts.

AddThis Sharing Buttons **Job Category:** Experience Consulting **Line of Service:** Advisory **Level:** Senior Associate **Specialty/Competency:** Experience **Industry/Sector:** Not Applicable **Job Type:** Regular **Time Type:** Full time **Location(s):** NY-New York, CA-Los Angeles, FL-Tampa, FL-Miami, IL-Chicago, DC-Washington, MA-Boston, US-Remote, TX-Dallas, CA-San Francisco, FL-Hallandale Beach **Travel Requirements:** Up to 40% **Job ID:** 304758WD Dallas, TX New York, NY Chicago, IL Houston, TX New York, NY

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