Job Description

We are seeking a detail-oriented and customer-focused individual to join our team as a Call Center Rep / Data Entry Clerk. In this role, you will be responsible for providing exceptional customer service over the phone while accurately entering data into our systems. If you have excellent communication skills and are proficient in data entry, we want to hear from you!

Responsibilities

• Handle inbound and outbound calls from customers in a professional and courteous manner
• Accurately enter customer information and inquiries into the database
• Provide timely and accurate responses to customer inquiries

Qualifications

• High school diploma or equivalent
• Previous experience in a call center or data entry role is preferred
• Excellent communication skills, both written and verbal
• Strong attention to detail and accuracy
• Proficient in Microsoft Office Suite and data entry software
• Ability to multitask and manage time effectively

Skills

• Strong customer service orientation
• Problem-solving skills
• Ability to work independently and as part of a team
• Adaptability and willingness to learn new skills
• Good organizational skills

Working Conditions

• Full-time position
• Office environment
• May require weekend or evening shifts depending on business needs

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Opportunities for career advancement and professional development

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