Customer Service Representative Job at PostNet - WA131, Spanaway, WA

MjJCNVl3TWhpWWVnT1VSdW02Ry9MVTNkeWc9PQ==
  • PostNet - WA131
  • Spanaway, WA

Job Description

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
Benefit/Perks
  • Competitive Compensation
  • Flexible Scheduling
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development
Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.

WHAT YOU BRING TO THE TABLE:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid drivers license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required
WHAT WE EXPECT OF YOU:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail
  • MUST HAVE GRAPHIC DESIGN OR SOME PRINT EXPERIENCE
PHYSICAL AND SAFETY REQUIREMENTS:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner

Job Tags

Local area, Flexible hours,

Similar Jobs

DISH

Sales Executive Job at DISH

 ...GenMobile. Department Summary Our award-winning Inside Sales & Retention team successfully influences existing and future...  ...Boost Infinite plans Rewards and Recognition program offering food days, high-value prizes, elaborate trips and so much more... 

Business Alliance Financial Services LLC

Intern Job at Business Alliance Financial Services LLC

 ...Description BAFS SUMMER Internship Program SUMMARY : A 10-week BAFS internship program is offered in the summer. The program allows interns to gain hands-on experience in a relevant field and the chance to improve their soft skills through various professional... 

Advanced Personnel Resources, Inc.

Senior Financial Analyst Job at Advanced Personnel Resources, Inc.

 ...Controller, the responsibility of this position is to provide executive management with accurate, timely and meaningful financial information....  ...management group. Provide monthly working capital and cash flow reports for management. Analyze Wear & Tear and Fixed Asset... 

CAI

Sr. Architect Job at CAI

 ...solutions using Python and Java Integrate various technologies like IBM Datapower, API Connect, and OpenShift to create a robust architecture Utilize cloud services like Azure to ensure efficient and cost-effective solutions Implement strong authentication... 

Balance Health

Physician Liaison Job at Balance Health

 ...excellence, trust, caring, tradition and innovation. POSITION SUMMARY We have an immediate need to hire an experienced Physician Liaison to be responsible for the sales and public relations of our clinics. The physician liaison is the primary sales and marketing...