Job Type: Full-time, Remote
Salary: Competitive salary based on experience and skills
Are you a customer-focused individual with excellent communication skills? Do you have a passion for helping others and a desire to work from the comfort of your own home? Come join the Eyecare Center of Salem team as a Home Based Call Center / Customer Support Representative!
Eyecare Center of Salem is a leading eyecare provider in the Salem area, committed to providing exceptional customer service and quality eye care services. As a Home Based Call Center / Customer Support Representative, you will be an essential part of our team, helping us deliver great customer experiences and ensuring the continued success of our business.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries and concerns in a friendly and professional manner.
- Proactively resolve customer issues and provide solutions to meet their needs.
- Provide product information, place orders, and schedule appointments as needed.
- Maintain accurate customer records and update information as necessary.
- Collaborate with other team members to ensure a seamless and positive customer experience.
- Utilize various communication channels including phone, email, and live chat to assist customers.
- Adhere to all company policies and procedures while maintaining a high level of professionalism at all times.
Requirements:
- High School diploma or equivalent, some college preferred.
- Previous experience in a call center or customer service setting preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and the ability to think critically and offer creative solutions.
- Familiarity with Microsoft Office and other computer applications.
- Ability to work independently and in a team environment.
- Proven time management and organizational skills.
- Must have a quiet and professional home office environment with a reliable high-speed internet connection.
- Available to work flexible shifts, including evenings and weekends.
Benefits:
- Competitive salary based on experience and skills.
- Comprehensive training program.
- Opportunities for career advancement within the company.
- Work from the comfort of your own home.
- Flexible work schedule.
- Supportive and collaborative team environment.
Join us in our mission to provide exceptional customer service and be a part of a dynamic and growing team. Apply now to become a Home Based Call Center / Customer Support Representative with Eyecare Center of Salem!
...Delivery Driver - Palatine - FT, PT, & Seasonal* jobs available! Rapid Delivery Solutions, Inc. is a Top-Performing Amazon Delivery Partner for 6 years! Delivery Drivers say RDSI's team is fantastic and stay with us long-term! We're hiring safe, reliable, and enthusiastic...
...individual with k nowledge of cross-sectional anatomy . The CT Technologist will produce computerized tomographic scanner radiographs of designated anatomical areas, such as abdominal, retroperitoneal, obstetric, and gynecology. Join one of the largest...
...interested in starting or advancing your career with New York State? Do enjoy work assignments that include typing and data entry? Office Assistant 2 Keyboarding positions provide excellent opportunities for advancement and growth. Candidates from outside or within State...
Job Description: Business Process AnalystLocation: Detroit, MI (Hybrid)No C2C Position Overview: Under the general direction of the Senior Business Process Analyst and Business Process Director, the Business Process Analyst will provide vital support for the SmartAuction...
...to be discovered. Our Open Opportunity We invite you to apply to join our Four Seasons Hotel Chicago team as a On-Call Server in our Banquet Department! The Banquet Server is an essential member of the Banquet team dedicated to providing exceptional quality and...