Primary Responsibilities:
Greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.
Specific Functions and Duties:
1. Opens door for guests arriving and departing.
2. Accommodates any special needs of guests i.e., boosters, highchairs, disabilities.
3. Manages the wait list when the restaurant is full.
4. Provides guest assistance to servers as needed.
5. Maintains a clean and organized work area and completes cleaning as assigned.
6. Fills out the feature board.
7. Answers incoming phone calls on multi-line phone system in a friendly professional manner. Provides information to guests and forwards calls to appropriate restaurant personnel.
Qualification Standards:
1. Reading, writing and verbal communication skills required.
2. Mobility required during the entire shift.
3. Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant.
4. Must possess and/or obtain a valid Food Handlers Card prior to employment.
Physical Requirements:
1. Must be able to stand and exert a well-paced mobility for periods up to four hours in length.
2. Must be able to speak clearly and listen attentively to guests and other staff members.
3. Transports and carries objects up to 15 pounds on a regular basis.
Wages
1. Hourly pay rate is dependent on experience
2. Merit increases based upon performance
3. Semi-annual performance evaluations
At Applebee's® and Franchisee Restaurants, we know that a diverse culture means more than just recognizing our differences. A truly diverse culture allows you the opportunity and freedom to be yourself. Applebee's® and Franchisee Restaurants are committed to celebrating diversity and to fostering a diverse working community that reflects the vibrant neighborhoods that surround our restaurants. Applebee's® is an Equal Opportunity Employer.
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