Ingénieur Support Infrastructure Réseau et Sécurité F/H Job at WeRecruit, Palo Alto, CA

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  • WeRecruit
  • Palo Alto, CA

Job Description

Au sein des services managés, sous la responsabilité du manager Support Réseau & Sécurité, vous assurez le traitement et le suivi des incidents complexes de nos clients avec le soutien d'une équipe d'une trentaine de collaborateurs techniques.

Vous interviendrez sur des Infrastructures variées dans votre domaine de compétence :

  • Sécurité : Fortinet, Checkpoint, Palo Alto,…
  • Réseau : Cisco, Extreme Networks, Aruba, Ucopia…

Véritable futur expert en Lan/Wifi ou sécurité, vos missions sont les suivantes :

  • Intervenir sur les infrastructures de nos clients sur site ou à distance dans le cadre de la résolution des incidents
  • Rédiger des comptes rendus d’incidents et d’analyses techniques
  • Collaborer avec nos partenaires éditeurs/constructeurs
  • Accompagner les équipes de techniciens support et d’exploitation dans leur montée en compétence
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