Parts Counter Job at McLarty Automotive Group, Benton, AR

Mm1OOGFBZ3FoSWVsT2tkdm1LYTlMRURVeEE9PQ==
  • McLarty Automotive Group
  • Benton, AR

Job Description

Description

Summary:

Sells parts to all customers, over the counter, through the shop, or on the phone. Full-time.

Essential Duties:
  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies the body shop when all parts have arrived and when they will be delivered.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Follows up on back-ordered parts.
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
  • Replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensures that all charge sales are signed by the customer.
  • Ensures that all customers receive their copy of the invoice.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Sets up orders for daily shipment, delivery, or pick-up.
  • Solicits assigned accounts by phone.
  • Keeps front and rear counter areas clean and uncluttered.
  • Cleans computer terminals and printers daily.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.
  • Participates with the parts manager in maintaining a lost sales tracking program.
Marginal Duties:
  • Maintains professional appearance
  • Other duties may be assigned.
Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
  • Classes for certification and growth in job will be required.
Skills and Abilities:
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations:
  • Valid driver's license
  • Must be able to pass background, MVR, and drug screening processes.
Physical Demands:
  • Must be able to lift and/or push 60 lbs on occasion.
Work Environment:
  • Office setting.
  • Noise level moderate.
McLarty Automotive Group

Job Tags

Full time, Immediate start,

Similar Jobs

St. Luke's Health System

Spanish Medical Interpreter/Translator Job at St. Luke's Health System

Overview: St. Lukes Health System in Twin Falls, ID is seeking a Medical Interpreter/Translator to join our Language Services Team. Unit/Position Summary The Medical Interpreter/Translator facilitates clear, accurate and effective medical and general interpretation... 

Whole Foods Market

Whole Foods Manager Job at Whole Foods Market

 ...metrics and visual cues in-store to assess the Teams performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management,... 

Sodexo

General Manager 6 - Food Job at Sodexo

 ...Description: Join a great team where patients are at the heart of everything we do! Sodexo is seeking a General Manager 6 - Food for a Capstone Account, Saint Barnabas Medical Center , a high volume unit 600 bed multi-service acute care hospital located in... 

Manpower

Warehouse Stocker(part-time) Job at Manpower

Text "Lawson Warehouse" to (***) ***-**** to schedule your phone interview today! Our client in Harrison, Arkansas is looking for hardworking, motivated talent to join their warehouse team as a Stock Replenishment Associate. What's in it for you? Paid training ...

Allied Universal®

Security Guard - Allied Universal​ Job at Allied Universal®

 ...Job Description Allied Universal, North Americas leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture...