Patient Care Advocate Job at Serenity Healthcare, Lake Mary, FL

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  • Serenity Healthcare
  • Lake Mary, FL

Job Description

Job Description

Job Description

Patient Care Advocate
Onsite-- Lake Mary, FL

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Patient Care Advocate for our Lake Mary, FL office. As a Patient Care Advocate, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine. 

Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. 

Responsibilities

  • Be the expert on TMS and Ketamine. Training and studies will be provided. 

  • Ownership for all patients on your provider’s schedule 

  • One on one meetings with patients to connect treatment solutions to their individual needs. 

  • Support healing through education, connection, and focus on TMS and Ketamine 

Benefits

  • Accelerated healthcare career growth – rapid advancement opportunities

  • Insurance benefits (Medical, Dental, Vision) and 401K

  • 20 days off annually (10 PTO days and 10 Holidays)

  • Employee access to Serenity’s treatment options

Qualifications 

  • High School Diploma or GED.  

  • 2-3+ years of experience in a full-time customer service role. 

  • Excellent verbal and written communication, and basic math skills.  

  • Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.


Learn More About Us

  • About Serenity Healthcare

  • Serenity’s Provided Services

  • Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com  

*This position is contingent on successfully completing a criminal background check upon hire.

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Job Tags

Holiday work, Full time,

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