Job Description

Job Description

Job Description

Salary: 25.95-29.76

Job Summary: The Scheduler is a key player within the administration department at Clements Centre Society. As the Scheduler for all Community Living departments and the Children and Family Support Program, this position is responsible for the planning and coordination of the front-line workforce for staffed homes, outreach, day programs, supported employment, and supported independent living programs. This position is responsible for maintaining appropriate staffing levels within all the above-mentioned departments in accordance with the Collective agreement in place (BCGEU). Reporting to the Director of Programs (adult services), this position provides support to Directors with administrative tasks and related HR duties.

Key Duties and Responsibilities

Workforce Scheduling

• Ensures appropriate staffing ratios are maintained in all Community Living programs
• Performs emergency call-outs for relief employees as needed according to guidelines in local issues (BCGEU collective agreement)
• Performs call-out and block bookings for all planned absences
• Provides support with planning coverage for annual vacations; as requested
• Maintains corresponding schedules up-to-date on payroll system
• Assists program managers with planning program schedules and vacancies
• Collaborates with payroll officer to ensure accuracy of information

Administrative Support

• Provides support to Directors with administrative tasks and related HR duties
• Performs other related duties and tasks as required by Directors of Programs
• Maintains employee information filing systems
• Performs other HR- related duties as required, including coverage as needed for other administrative staff

Education, Training and Experience

Post-secondary education within the Office Management field, or equivalent

Ideally, 2 years experience in a similar role, preferably within the non-profit sector

Experience working in a unionized environment; preferred

Demonstrated knowledge of Microsoft Office products (Outlook, Excel, Word, PPT, Teams, etc)

Familiar with virtual file management, shared drives, virtual platforms and mobile apps

Experience as a scheduler and with scheduling and payroll software is considered an asset

Qualifications, Skills and Abilities

Ability to relate to the needs and challenges of the Community Living field

Excellent communication and interpersonal skills, both, verbally and in writing (English)

Ability to work well under pressure and to meet deadlines

Demonstrated attention to detail

Demonstrated IT and phone systems knowledge, including mobile technology

Ability to multitask and to deal with competing priorities and demonstrated outstanding time management skills

Demonstrated ability to work independently and with minimal supervision

Demonstrated ability to organize work and plan ahead

Flexibility and adaptability to evolving scenarios inherent to the job

Physical and mental ability to carry on the duties of the position

Personal Attributes

Positive role model including modeling a healthy lifestyle

Empathy, warmth, and understanding

Ability to work effectively with staff, volunteers, and organizations

Current, satisfactory criminal record search

Valid drivers license and own vehicle

Please Note:

• This is a Part-Time Exempt position; regularly 7:30 to 14:00 with a 30 unpaid lunch break.
• Moderate level of physical fitness and the ability to sit for long periods of time.
• Partial remote work schedule.
• Total compensation includes a competitive benefit package comprising extended health benefits, dental, group life, LTD, and Municipal Pension Plan.

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