Social Media Manager Job at Faire, San Francisco, CA

M0daNWFnTWtnSWVvT0VadmtLRzdLMDdVeHc9PQ==
  • Faire
  • San Francisco, CA

Job Description

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Social media is how we connect with our customers from around the world. You will be responsible for creating content across channels and managing and growing engagement within Faire's Private Facebook Groups. You'll work closely with a number of cross-functional teams like content, events, international marketing, product marketing, and more to bring our customers' stories to life on our public channels and keep our highest-engaged customers informed in our private groups.

As a social media manager, you will play a pivotal role in building and nurturing online communities to foster meaningful connections with our customers, drive brand advocacy, and tell our brand story. Your ability to develop strategic engagement initiatives and drive community growth will be instrumental in bringing Faire's brand to life.

This role will be aligned to our San Francisco office and Team Members are expected to work in the office 1-2 days per week.

What you'll do
  • Manage evergreen content across organic social channels (Instagram, LinkedIn, X, YouTube, etc.)
  • Manage and execute channel strategy for our two private Facebook Groups.
  • Day-to-day proactive monitoring and engagement across our owned channels with the goal of mining for high-quality UGC and surprising and delighting customers who tag us.
  • Collaborate with teams across departments to ensure our social channels authentically showcase stories encompassing our brand, products, customers, employees, and values.
  • Identify and test new channel opportunities for Faire (ex: TikTok).
  • Analyze and report on key metrics related to community engagement and growth, providing actionable insights and recommendations for continuous improvement.
Qualifications
  • 4+ years of experience managing social media channels for a brand or organization (Instagram experience preferred).
  • Experience managing private Facebook Groups (or similar Forums like Discord, Slack groups, etc.).
  • Effective organizational skills and time management abilities to successfully manage a content calendar across multiple channels.
  • Excellent written and verbal communication skills, with a keen eye for detail - experience writing for social is a must.
  • Strong understanding of social media metrics, analytics tools, and best practices - experience using Sprinklr is a plus.
  • Appetite to learn about emerging social media tools, best practices, etc.
Salary Range

San Francisco: the pay range for this role is $104,000 to $143,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

This role will be in-office on a hybrid schedule - Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays, effective the week of January 13, 2025. Additionally, in-office roles will have the flexibility to work remotely up to 4 weeks per year.

Applications for this position will be accepted for a minimum of 30 days from the posting date.

Why you'll love working at Faire
  • We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
  • We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
  • We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
  • We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please fill out our Accommodation Request Form (

Job Tags

Work experience placement, Local area, 2 days per week, 1 day per week,

Similar Jobs

Avalon Dental Group - Katy

Dental Receptionist Job at Avalon Dental Group - Katy

Overview: Avalon Dental Group is seeking an outgoing Dental Receptionist to join our team and be the face of our established practice. We proudly provide the Katy community with a wide range of dental services and are and known for our top-notch customer service... 

Texas Southern University

Adjunct Faculty Social Work Job at Texas Southern University

 ...Security Sensitive Position?: Yes Hours of Work: TBA Posting Number: TSU202224 Official TSU Title: Adjunct Faculty Social Work Grant Title: N/A Job Description Summary / TWC Summary: Teaches undergraduate social work courses in the Department of Social... 

Faxon Firearms

CNC Mill Machine Operator - 1st Shift Job at Faxon Firearms

 ...Job Description Job Description Location: 4348 Le Saint Court, Fairfield Ohio 45014 Job type: Full time General Description: The CNC Mill operator is responsible for operating Horizontal and Vertical computer numerical control and/or manual machines to machine... 

Domino's

Delivery Driver (04308) 602 Lasalle Ave : $12 / HR + Tips Job at Domino's

 ...Job Description Delivery Drivers are responsible for delivering food to customers with excellent customer service and a positive attitude. Why deliver for us: Great pay - Our drivers receive a competitive hourly wage, plus tips Benefits - All team members... 

Katalyst Healthcares & Life Sciences

Computer System Validation Engineer Job at Katalyst Healthcares & Life Sciences

Responsibilities and Requirements: We are seeking an experienced Computer System Validation (CSV) Engineer to join our team for an onsite project in Texas. The role involves validating the Meridian Electronic Document Management System (EDMS) to ensure compliance with...